Client feedback form
The NRAC is committed to maintaining high standards. This is partly achieved through a comprehensive monitoring and evaluation process. If you engage a member of the NRAC to undertake access-related work, please complete and return this feedback form once the member's work is completed.
This information will be treated in strictest confidence and will be used only to monitor performance.
Name:.........................................................................................................
Organisation:...............................................................................................
Address:.....................................................................................................
..................................................................................................................
..................................................................................................................
Tel:............................................................................................................
Fax:...........................................................................................................
Email:........................................................................................................
Q 1: What is your company's primary business?
.................................................................................................................
Q 2: Please give the name of the member you engaged
.................................................................................................................
Q 3: What type of access consultancy work have you had undertaken by the NRAC member? (Please tick)
Audit of existing buildings:..........................................................................
Appraisals of proposed buildings: ..............................................................
Recommendations: ....................................................................................
Other:........................................................................................................
Q 4: Were you satisfied with the work of the NRAC member?
Yes/no
Q 5: If your answer to Q 4 was no, please provide details:
.................................................................................................................
.................................................................................................................
.................................................................................................................
Q 6: Were you satisfied with the service that you received from the NRAC?
Yes/no
Q 7: If your answer to Q 6 was no, please provide details:
................................................................................................................
................................................................................................................
................................................................................................................
................................................................................................................
Q 8: Would you use the NRAC Register in the recruitment of an access consultant should you require one in the future?
................................................................................................................
Q 9: Do you have any further comments concerning the National Register of
Access Consultants?
.................................................................................................................
.................................................................................................................
.................................................................................................................
.................................................................................................................
Please return to:
National Register of Access Consultants
70 South Lambeth Road
London SW8 1RL
info@nrac.org.uk
Fax 020 7357 8183
