Website accessibility policy

This page details the National Register of Access Consultants (NRAC) Website Accessibility Policy. It covers NRAC's aims and approach to accessibility, the core functions visitors to the site should be able to perform.


Our aim is to provide a website that meets the needs of all users and offers accessible and inclusive website information and services. 

We use the WCAG 2.0 Web Content Accessibility Guidelines to ensure accessibility standards on this website.

We aim to adhere to a minimum of AA standard, with as many AAA standard checkpoints addressed as possible.

We further aim to drive forward enhancements which will improve the customer experience beyond our required legal commitments and government guidelines. We seek to provide an excellent customer experience for our disabled users and to become an exemplar site for accessibility.


We recognise that it is not just disabled people who are affected by accessibility and, our strategy, plans and vision also include people:

  • surfing the web using mobile devices
  • who block pop-ups and do not use JavaScript
  • using systems with slow bandwidth connections
  • using old browsers or old computers
  • who don't speak or understand English fluently
  • who are not confident using computers and require easy to use systems

Core user tasks

All users visiting the NRAC site should be able to:

  • use the search function to find the information they require
  • find out how they can contact NRAC
  • find how they can provide feedback to NRAC
  • complete all of the above tasks using screen readers and other commonly used forms of assistive technology.